Clinic

Overview

The system's data flow captures the entire patient journey within the medical facility, along with the clinic's operational and reporting activities.

 

Doctors

  • Document Medical Services: Record all services provided during consultations, including treatments, tests, procedures, imaging, radiology, functional explorations, medical history, and diagnoses.
  • Manage Referrals: Record and handle referrals for additional clinical or paraclinical consultations, both internal and external.
  • Log Investigation Results: Document all investigation results following consultations using predefined templates or patterns.
  • Patient Examination Sheet: Print and save the patient’s examination sheet in their unique electronic medical record within the clinic.
  • Access Medical History: Quickly access the patient’s electronic record, which includes their complete medical history.

 

Patients

  • Online Appointments: Patients can easily book appointments through a simple, user-friendly interface.
  • Service Cost Transparency: Patients are informed of the costs of medical services, including contract coverage, during the appointment process.
  • Appointment Reminders: Patients receive confirmations and reminders via email, phone, or SMS.
  • Medical History Access: Patients have access to their comprehensive medical history through their electronic records.

 

Reception

  • Patient Registration: Register patients in a unique database compliant with legal requirements, capturing details like registration time, ID information, attending physician, referral details, medical history, allergies, and diagnoses.
  • Consultation Records: Record all patient consultations, with or without appointments.
  • Financial Transactions: Process payments through fiscal receipts or issue invoices.

 

Reporting

  • Comprehensive Reporting: Generate diverse statistical, operational, and managerial reports, including those compatible with the Unified Health Insurance System (SIUI) for reimbursement purposes.
  • Medical Results Integration: Automatically import medical results from external systems via HL7 protocols, supporting future functionality expansion.
  • Regulatory Interfacing: Interface with systems of medical authorities (e.g., SIUI, National Health Insurance House) for medical service nomenclatures and medication data.

 

Billing

  • Contract Management: Generate, manage, and store execution or recommendation contracts.
  • Commission Policies: Define and manage commission policies based on fixed rates or percentages.
  • Invoice Integration: Generate purchase invoices and integrate with other financial accounting or ERP systems.
  • Commission Calculation: Calculate commissions using configurable algorithms, considering list or preferential contract prices.
  • Contract Management: Oversee all contracts and insurances, including subscriptions, pay-as-you-go services, occupational health contracts, and customized contracts.
  • Data Import: Import subscriber lists directly from Excel.
  • Invoice Identification: Automatically identify contracts that require invoicing.
  • Cash Register Integration: Integrate with cash registers and print collection reports.

 

Call Center

  • Schedule Management: Manage working schedules, including defining hours, blocking intervals, canceling appointments, and adjusting doctors' schedules.
  • Multi-Location Appointments: Schedule appointments for multiple locations simultaneously.
  • Intuitive Scheduling: Use an intuitive appointment window to help staff find available slots and adjust doctors' schedules.
  • Waiting List Management: Define a waiting list and receive automatic alerts when slots become available.

 

Administrative

  • Nomenclature Management: Manage clinic-specific nomenclatures, such as clinic structure, services, prices, doctors, packages, contracts, medical dictionaries, and consultation templates.
  • Multi-Location Use: Operate the application on a single computer, within a network at one location, or across multiple interconnected locations using a single data source.
  • User Access Control: Configure differentiated access rights within the application based on user roles and permissions.

 

  • ProductGlobal Health Vision
  • CategoryClinic
  • Date18 September, 2024

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